How Valuable Is Your Time?

Market research shows that an average real estate agent will spend nearly 10 hours performing their own transaction management work. We challenge you to ask yourself a simple question; “How much prospecting can you do in 10 hours?” Our Transaction Coordinators absolutely care about your success and we are committed to closing deals. After all, we do not get paid if the deal does not close!

One thing we hear a lot of is “No one can take care of my files better then I can.” We are not here to be your competition, instead we hope to be a positive extension of your business and a member of your team. Our Transaction Coordinators have done hundreds, if not thousands of transactions.

What is a transaction coordinator?

A Transaction Coordinator (TC) manages all details involved in closing a real estate transaction and monitors the entire process through agents, clients, and property management companies.

Will you have contact with my clients?

This is completely up to you.  We keep you informed of all communications and CC you on emails with important correspondence. The only time we should require contact with the client is when additional signatures are needed.

Do you have a cancellation fee?

We only get paid in the event the transaction closes. If the client simply changes their mind and decides not to sell or your buyer walks, then their is no fee. The only exceptions are short sale and foreclosure properties if the transaction fails to close there will be a $100 fee.

Are my files secure and confidential?

We do not share your information with anyone and they are very secure. We have strict guidelines and unless you grant us permission to share any information, it will be kept confidential even from the broker.

Can you help with a transaction I have already started?

Yes, we can take over paperwork on a transaction that has already been started.

What if my office is far away from you?

As a virtual company, we work almost entirely paperless with agents and brokers in Minnesota. You do not need to be located near our office in order for us to work with you. You would be surprised at how effective we are and how available we make ourselves to everyone involved in the transaction. We can also do video conferences or meet in person since we are local.

How can I contact my TC?

You will receive all contact information for your Transaction Coordinator. We provide you cell, email, text, online messaging through the transaction management system, and google+ so you can feel confident that your TC is within reach at all times.

What if I lose the file?

Once a file is complete, it is scanned and archived securely. It may be emailed to you or printed and sent to you at your request. We archive all completed files using two different cloud storage systems to make sure that they are retrievable always.

How will I know what is happening with my transaction?

You will have 24/7 access to your file through our online transaction management system. All documents are uploaded and updated as they are received, and you will have regular contact with your Transaction Coordinator.